Terms and Conditions
LEGAL INFORMATION AT 01/12/2018
Preamble:
Any order for a product listed on the store kristel devermet implies acceptance of these terms and conditions.
Accordingly, the consumer acknowledges that he is fully aware that his agreement regarding the content of these terms and conditions does not require the handwritten signature of this document, insofar as the customer wishes to order online products in the context of the store of the website: www.devermet.com
The Kristel Devermet online store as part of a commercial activity mentions the following information:
- Presentation of the essential characteristics of the proposed goods.
- Indication of the price of the goods in euros (TTC), and if necessary, of the expenses of delivery.
- Indication of the terms of payment, delivery or execution.
- The existence of a right of withdrawal.
All this information is presented in French. The consumer declares to have full legal capacity to engage under these terms and conditions.
Article 1: General
These general conditions of sale of the mark Kristel Devermet define the rights and obligations of the parties in connection with the sale of products through the online store (electronic) site www.devermet.com
The customer declares having read and accepted the rights and obligations relating thereto.
Kristel Devermet is a trademark registered by Christophe Devillers who carries out his commercial activity under the status of self-registered business since January 2, 2006 at the Chamber of Commerce of Saint Malo under the number SIRET: 487 932 741 00027
The head office of Kristel Devermet is located at 35400 Saint Malo
Article 2: Terminology
Each person wishing to benefit from the products and who will satisfy these general conditions will be hereinafter referred to as a "customer"; each order made by a customer under the conditions provided will be hereinafter referred to as "the order".
Article 3: Description of the products
The information mentioned on each product sheet is given for information only. The products offered comply with the French legislation in force and the standards applicable in France.
The photographs, texts, graphics, information and characteristics reproduced and illustrating the products presented are not contractual. If errors are included, kristel devermet can not be held liable. Kristel Devermet is committed to doing its best to correct any errors or omissions as soon as possible after being informed.
Kristel Devermet can not be held responsible for the non-performance of the contract concluded in case of out of stock and unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire.
Hypertext links may link to sites other than www.devermet.com
kristel Devermet disclaims all liability in the event that the content of these sites contravenes the legal and regulatory provisions in force. Kristel devermet warrants the purchaser, in respect of hidden defects that may affect the delivered products, as part of a replacement of defective products, or parts rendering them unfit for their use. Kristel Devermet can not however be considered by the buyer as responsible for the possible harmful consequences that these latent defects could have caused.
Article 4: Terms of order
Kristel Devermet presents on its website products for sale with the necessary characteristics that allow to comply with Article L111-1 of the Consumer Code, which provides the possibility for the potential consumer to know before the final order taking the essential characteristics products he wants to buy.
The offers presented by kristel devermet are only valid while stocks last.
Kristel Devermet reserves the right to modify the product range according to the constraints imposed by its suppliers.
Customers guarantee that they are fully entitled to use the credit card and that this credit card gives access to sufficient funds to cover all costs resulting from the sale of products on the kristel devermet online store. Only persons legally able to take out contracts for the goods and services offered on the site can order on the kristel devermet site. In accordance with the law of March 13, 2000 on the electronic signature, any order form signed by the customer by "double click" constitutes an irrevocable acceptance which can only be called into question in the cases exhaustively provided for in these general conditions of sale as "Right of withdrawal" and "out of stock".
The "double click" associated with the authentication and non-repudiation procedure and the protection of the entirety of the messages constitutes an electronic signature. This electronic signature has value between the parties as a handwritten signature.
Article 5: Order Confirmation
The data recorded by Kristel Devermet is proof of all transactions between Kristel Devermet and its customers. The contractual information is presented in French and will be confirmed by email at the latest at the time of delivery.
Kristel Devermet reserves the right not to confirm an order for any reason whatsoever, including in particular a problem of supply of products, or a problem concerning the order received. Availability and shipping times are to be recalculated from the date of receipt of the means of payment.
Kristel Devermet recommends to its customers to keep a paper trace or on reliable computer support, the data relating to its order. The client must verify the completeness and conformity of the information he provides to Kristel Devermet. The latter can not be held responsible for any data entry errors and consequences in terms of delays or delivery errors. In this context, all costs incurred for the return will be borne by the customer.
Article 6: Evidence of the transaction
The computerized registers, kept in the computer systems of Kristel Devermet under reasonable conditions of safety, will be considered as proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.
Article 7: Price
The prices of the products are indicated in euros all taxes included (TTC) and are applicable only on the date of the sending of validation of the order by the consumer. They are not part of the logistics preparation and delivery costs, invoiced in addition, and indicated before the validation of the order.
The full payment must be made when ordering.
For a delivery outside the European Union, the customer will have to pay the customs duties, or other taxes due on the occasion of the importation of the products in the country of the place of delivery.
The formalities relating thereto are also the sole responsibility of the customer unless otherwise indicated. The customer is solely responsible for verifying the possibilities of importing the products ordered with regard to the rights of the territory of the country of delivery. Kristel Devermet reserves the right to change prices at any time and to refuse any order from a customer with whom there is a conflict.
Article 8: Availability of products
The offers contained in this site are valid as long as the related products remain online and while stocks last. The order will be executed at the latest within 30 days from the day following the day on which the order of the customer was definitively validated (means of payment received and procedure of verification of carried out order).
In case of unavailability of the ordered product, especially because of our suppliers, the customer will be informed at the earliest and will have the opportunity to cancel his order. The customer will then have the choice to request either the refund, if any, of the sums paid within 30 days at the latest of their payment, or an exchange of product characteristics and equivalent price, if kristel devermet is able to to procure it.
In case of impossibility of exchange, Kristel Devermet reserves the right to cancel the order of the customer and to refund the sums paid. The information on the availability of the products being transmitted by our suppliers, the unavailability of the product can not engage the responsibility of kristel devermet nor open right to damages and interests for the customer.
Article 9: Method of payment
To settle the order, the only way is the credit card (Visa, MasterCard) via the banking platform, the bank transfer is also available and the PayPal platform. Availability and shipping times are to be recalculated from the date of receipt of payment.
Kristel Devermet reserves the right to suspend any order management and any delivery in case of non-authorization of payment by the officially accredited bodies or in case of non-payment.
Kristel Devermet specifically reserves the right to refuse to make a delivery and to honor an order from a consumer who has not fully paid or a previous order or with whom a dispute is under administration.
Kristel Devermet retains full ownership of the products sold until full receipt of all amounts owed by the customer as part of his order, including fees and taxes.
The transfer of ownership of a property purchased to Kristel Devermet by the consumer to a third party, will not be supported by Kristel Devermet. Only the original buyer of this property can claim access to the clauses of these general conditions of sale.
Article 10: Delivery
The geographical area of ​​delivery corresponds to the geographical area of ​​coverage of the offer. The products are delivered to the address indicated by the consumer on the order form. Delivery is deemed made upon delivery of the product to the carrier La Poste. The client must verify the completeness and conformity of the information he provides to Kristel Devermet. The latter can not be held responsible for any input errors and the consequences in terms of delay or delivery error. In this context, all costs incurred for the return of the order will be entirely the responsibility of the customer.
Kristel Devermet can not be held responsible for delays in delivery due to errors or disruptions attributable to carriers (total or partial strikes including postal services and means of transport and / or communication). The consumer is required to check the condition of the packaging and the goods on delivery and to report the damage due to the carrier on the delivery order, as well as to kristel devermet within two working days.
Article 1: Delivery problem
- 11-1: Delivery problem due to the carrier
Any anomaly concerning the delivery (missing product compared to the delivery note, damaged package, broken products ...) must be indicated on the delivery note in the form of "handwritten reserves", accompanied by the signature of the customer.
In the case of a shipment made by the Post Office, if the package arrives open or damaged (especially with the presence of the Yellow Scotch "La Poste") it is essential that the customer does establish by the postman or the post office which he depends a "finding of spoliation" (finding 170) so that kristel devermet can open an investigation and compensation procedure.
The customer must confirm this anomaly by sending the carrier within two (2) business days of the date of delivery a registered letter with acknowledgment of receipt exposing the said claims.
The customer must simultaneously transmit a copy of this letter (with the original of the "finding of spoliation" if any) by simple mail to: Christophe Devillers la ville hue 35400 Saint Malo. Any claim received after the deadline will be rejected.
- 11-2: delivery problem due to a delivery error - non-compliant products
The customer must formulate with kristel devermet the day of delivery or at the latest the first working day after delivery, any claim of error of delivery and / or non-conformity of the products in kind or quality with respect to indications on the order form. Any complaint made after this time will be rejected without possibility of appeal. The formulation of this claim to kristel devermet to be made:
- in priority by email to the following address: devermet@gmail.com
- by phone at +33672369236 from Monday to Friday from 9am to 7pm.
Any claim not made in the rules defined above and within the time limits can not be taken into account and will release kristel devermet from any responsibility vis-à-vis the consumer.
Upon receipt of the complaint, Kristel Devermet will issue a return number of the product (s) concerned and will communicate it to the customer. The return of a product can take place only after the attribution of this agreement number according to the approach presented above.
Any product to be exchanged or refunded must be returned within 8 working days of receipt of the return agreement of Kristel Devermet in its entirety and in its original packaging in perfect condition, in Colissimo, at the following address: Christophe Devillers, la ville hue 35400 Saint Malo France. To be accepted, any return must be reported in advance to kristel devermet. Shipping charges advanced by the customer will be refunded by Kristel Devermet (on receipts and within the cost of a colissimo shipment recommended), except in if it turns out that the product does not match the original declaration made by the customer in the return slip. Failure to comply with the above procedure no claim for non-compliance or defect of products delivered can not be accepted.
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Article 12: Right of withdrawal
All products sold benefit from the clause "satisfied or refunded" for 7 working days from the date of delivery in accordance with the provisions of the Consumer Code, Article L 121-20, unless otherwise specified on the days of sale.
The customer exercises his right of withdrawal in accordance with Article L 121-20 of the Consumer Code within 7 days of receipt of the goods. This right is exercised by returning the product to Kristel Devermet.
Kristel devermet recommends to the customer to return the products in colissimo followed, with a recommendation or additional insurance guaranteeing, if necessary, the compensation of the products up to their real market value in case of spoliation or loss of this merchandise.
The returned product must be in its original condition and packaging. It must not have been used, or have suffered any damage so small and be in a state of perfect cleanliness.
This right of withdrawal is exercised without penalty, with the exception of return costs which are borne by the customer.
Within a maximum period of 30 days from receipt of the product in return, the customer will be refunded sums paid via Paypal or bank refund.
Article 13: Intellectual Property
Kristel Devermet owns the intellectual property rights on the site and the right to distribute the items appearing in the catalog of the online store and in particular the photographs for which it has obtained the necessary authorizations from the persons concerned.
As such and in accordance with the provisions of the Code of Intellectual Property, the partial or total reproduction, on whatever medium, of the components of the site and the product catalog, their use and their provision to third parties are strictly prohibited. .
Article 14: Liability - Litigation - Applicable Law
Photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, the responsibility of Kristel Devermet can not be held liable for any error in any of these photographs or any of these texts.
Kristel Devermet can not be held liable for damages of any kind, whether tangible or intangible, which could result from a malfunction or misuse of the products marketed. The same applies to any changes in products resulting from suppliers.
The liability of Kristel Devermet will, in any event, be limited to the amount of the order and can not be blamed for simple errors or omissions that may have persisted despite all the precautions taken in the presentation of the products.
Kristel Devermet shall not be liable to any customer or third party for any indirect damage, loss of business, profit or turnover that has occurred in any way whatsoever, even if such damage or such loss or damage was foreseeable by Kristel Devermet or if its eventuality had been brought to his attention.
Without limiting the foregoing paragraphs, Kristel Devermet's liability under these terms and conditions shall not exceed an amount equal to the sums paid or payable in the transaction giving rise to such liability, regardless of the cause or form of the liability. action concerned.
Kristel Devermet can not be held responsible for the non-performance of the contract concluded in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood, fire, earthquake, flood, lightning.
In case of dispute, the member will first contact kristel devermet to obtain an amicable solution.
These general conditions of sale in English will be executed and interpreted in accordance with French law. Any dispute that may arise on the occasion of its validity, interpretation or execution will be submitted to the competent courts.
Article 15: Nominative information
Kristel Devermet undertakes not to disclose to third parties the information provided by customers on the site. These are confidential. They will be used by its internal services for the processing of your order and only to strengthen and personalize the communication including letters / emails information and in the context of personalization of the site based on the preferences of users.
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In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify, modify and delete data concerning you.
You can exercise this right by sending us an email to the following address: Christophe Devillers la ville hue 35400 Saint Malo
kristel devermet reserves the right to modify the terms and conditions of sale of products on the online store of its website www.devermet.com / devermet.fr
In the event that any of the terms of the general conditions of sale would be considered illegal or unenforceable by a court decision the other provisions will remain in force.
